Terms and Conditions


The following purchase policies are designed to ensure your understanding of the purchase process on ticketplease.com. If you have any questions about the information below, please contact us (contactus@ticket65.com)

Registration Process

User initially registered in my website giving all his details like Name, Password, Email, Address, Location and Phone Number. After entering all the details properly then we sent one registration code to registered phone number and email-id, when he/she entered that code in our website then only User registration is confirmed. After registration process is completed, he/she is eligible for book a ticket in Ticket65.com.

Security measures

When user successfully collecting a ticket in my website, that user details are sent to the theatre people before show time and also we sent all the booking seat numbers automatically to the theatre people, if it is matched then only they issued the tickets to the user. We provide more security when the payment is running. This type of security caused to avoid BLACK Marketing.

Who You Are Buying From

The movie ticket booking portal 0f TICKET65 for this website & all rights are reserved by TICKET65. TICKET65 acts as agent to those who are prompting the events for which you purchase tickets (“Event Organizer”) and for movie halls (“cinemas”). When you purchase a movie/event ticket, TICKET65 will be handling the transaction and collecting the payment for the organizer/cinema.

Pricing and Availability

TICKET65 sells the tickets on behalf of the Event organizers/Cinemas and does not control the inventory or its availability.

Beneficial Charges and Order Processing Fees

Tickets purchased on TICKET65 are subject to per ticket beneficial charge and a non-refundable per order processing fee.

Amount of Tickets per Customer

When purchasing tickets on TICKET65 you are limited to a specified number of tickets for each event/cinema.

Censor Warning

TICKET65 also giving an alert message to the customers. Please check the censor warning before you buying the tickets. Children below age of 18 will not be allowed entry for an “A” rated movie. Also please check for any other warning that is given by censor.

Order Confirmation

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with TICKET65 Customer Service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. TICKET65 will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Refunds and Exchange

Before purchasing tickets, carefully review your booking details. TICKET65 prohibits exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.

Billing information Verification

Some Orders will be processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, TICKET65 customer service will attempt to contact you, using the information provided at the time of purchase. If TICKET65 is unable to reach you after its initial attempt, TICKET65 may cancel your order and may sell your tickets to another customer.


TICKET65 offers multiple delivery options. The options may vary from for different events/movies. Currently the following delivery options are available:

Email confirmation

Your booking confirmation will be sent via an email. This confirmation needs to be printed and shown at the ticket counter to get a physical ticket.

SMS confirmation

Your booking confirmation will be sent via an SMS. The SMS details need to be shown at the ticket counter to get a physical ticket.

Pricing and Other Errors

If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: TICKET65 will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site.

Cancelled/Postponed Events or movies

Occasionally, events are cancelled or postponed by the promoter. Should this occur, we will attempt to contact you and refund the amount as per the policy of the organizer.

Customer Care

If you need help regarding your order or any other issue, the best in the company is available. We guarantee a response time of one working day and you can reach our customer service department at contactus@ticket65.com

Privacy Policy

Acertar Software Pvt Ltd. and its subsidiaries and affiliates respect your privacy. This Privacy Policy provides succinctly the manner in which your data is collected and used by ticket65.com. You are advised to read the Privacy Policy carefully. By accessing the services provided by ticket65.com you agree to the collection and use of your data by ticket65.com in the manner provided in this Privacy Policy.

We want you to

  • feel at ease using our web site
  • feel secure submitting personal information to us
  • contact us with any queries or concerns regarding privacy on this site
  • know that by using our site you are consenting to the collection of certain data
When you use our site, ticket65.com’s servers (which may be hosted by a third party service provider) may collect information indirectly and automatically about your activities on the site; for instance by way of cookies. A cookie is a small amount of data that is sent to a user's browser from a web server and is eventually stored on a user's computer hard drive. This anonymous information is maintained distinctly and is not linked to the Personal Information you submit to Ticket65.com. The anonymous information will be used for an understanding of how the site is used and for other statistical purposes, for system administration and to personalize your experience. ticket65.com may also collect information related to access times, browser type and your IP address for tracking usage patterns and, if necessary, deny service in accordance with our Terms.

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our site. However, we offer some services only to visitors who do register.

We may collect the following personally identifiable information about you:

  • name (including first and last name)
  • email address
  • mobile phone number and contact details
  • ZIP/Postal code
  • feedback on features on our websites.
  • pages you frequently visit/access
  • the links you click on our site
  • the number of times you access the page
Extremely sensitive information like your credit-card details are transacted upon secure sites digitally under encryption. This ensures the highest possible degree of care available as per current technology

We use your personal information to:

  • help us provide personalized features
  • to get in touch with you when necessary
  • to provide the services requested by you
  • to preserve social history as governed by existing laws or policies

We use contact information internally to:

  • direct our efforts for product improvement
  • contact you as a survey respondent
  • notify you if you win any contest
  • send you promotional material from our contest sponsors or advertisers

Generally, we use anonymous traffic information to:

  • remind us of who you are in order to deliver to you a better and more personalized service from both advertising and an editorial perspective
  • recognize your access privileges to our Web site
  • track your entries in some of our promotions, sweepstakes and contests to indicate a player's progress through the promotion and to track entries, submissions, and status in prize drawings
  • make sure that you don't see the same ad repeatedly
  • help diagnose problems with our server
  • administer our Web sites
  • track your session so that we can understand better how people use our sites

We DO NOT rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:

  • we have your permission
  • to provide products or services you've requested
  • to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of ticket65.com's terms of use or to defend against legal claims
  • special circumstances such as compliance with subpoenas, court orders, requests/orders from legal authorities or law enforcement agencies requiring such disclosure.

Refund Policy

Before purchasing tickets, carefully review your booking details. Ticket65 prohibits exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets